SelcorSMS Terms of Service

Effective Date: November 9, 2026

These Terms of Service (“Terms”) govern your use of the SelcorSMS platform, a product of Selcor LLC (“Selcor,” “we,” “us,” or “our”).
By accessing or using SelcorSMS, you agree to these Terms.

1. Service Overview

SelcorSMS provides an SMS communication platform that allows authorized users (“Clients”) to send text messages to contacts who have explicitly opted in to receive such messages.

The service may be used for:

  • Informational updates

  • Event and appointment reminders

  • Political or advocacy campaign communications

  • Emergency and service alerts

Use of SelcorSMS is subject to all applicable laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and carrier guidelines.

2. Account Responsibilities

  • You must provide accurate and complete information when registering.

  • You are responsible for maintaining the security of your account and API credentials.

  • You agree not to share credentials with unauthorized users.

  • Clients are solely responsible for the content of messages sent through their accounts.

3. Acceptable Use Policy

You agree not to use SelcorSMS for:

  • Sending unsolicited or spam messages

  • Misleading, fraudulent, or deceptive content

  • Pornographic, violent, or otherwise prohibited (“SHAFT”) content

  • Harassment, hate speech, or threats

  • Any illegal or unethical activity

Selcor may suspend or terminate any account violating these standards without notice.

4. Consent & Compliance

All message recipients must have provided express written consent to receive SMS messages from the sender.
Clients must:

  • Present clear opt-in language and frequency disclosures

  • Retain proof of consent (timestamp, IP, consent text)

  • Include opt-out instructions (“Reply STOP to unsubscribe”) in each message

  • Immediately honor opt-out and HELP requests

SelcorSMS automatically processes STOP/HELP replies at the brand level.
Failure to comply with carrier or legal requirements may result in account suspension or fines.

5. Fees & Billing

Clients are billed based on message volume, number provisioning, and optional add-ons.
Usage fees are non-refundable except where required by law.
Selcor reserves the right to adjust pricing with 30 days’ notice.

6. Data Ownership

Clients retain ownership of their contact lists and message content.
Selcor acts as a data processor, transmitting and storing information only as necessary to provide services and maintain compliance.

Selcor may analyze aggregated, anonymized data to improve platform performance and reliability.

7. Termination

You may cancel your account at any time by contacting support@selcorllc.com.
Selcor may terminate your access immediately for:

  • Breach of these Terms

  • Violation of law or carrier rules

  • Security or fraud concerns

Upon termination, your access to message history and data may be disabled, though Selcor will retain consent records for compliance.

8. Limitation of Liability

Selcor LLC is not liable for:

  • Delivery delays or message failures beyond its control

  • Damages resulting from client misuse or non-compliance

  • Loss of profits, data, or goodwill

Total liability shall not exceed the amount paid by the client within the previous 12 months.

9. Indemnification

Clients agree to indemnify and hold harmless Selcor LLC, its officers, and employees from any claims, damages, or expenses arising from:

  • Unauthorized use of the Service

  • Violations of these Terms

  • Messaging to unconsented contacts

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law principles.
Any disputes shall be resolved in the state or federal courts located in Pulaski County, Arkansas.

11. Modifications

Selcor reserves the right to modify these Terms at any time.
Updates will be posted at https://selcorllc.com/selcorsms/terms with a new effective date.
Continued use after such updates constitutes acceptance.

12. Contact

Selcor LLC
Attn: Legal Department
Email: legal@selcorllc.com
Website: https://selcorllc.com